Returns Policy


Return Policy for POSTERS & PRINTS - FULL REFUND & FREE RETURN SHIPPING

For all other products: Returns & Exchanges DEADLINE:  45 days since purchase. No returns/ exchanges after that. 

RETURN/ EXCHANGE PROCEDURE

1. You get a full refund if you change your mind before the product is shipped.

2. For all Posters products under the Collection "Prints & Posters" - Full Refund and Free Return Shipping 

3. For all other Products, the return procedure is as follows:

  1. Contact us at Info.Exquisiti@gmail.com about your item.
  2. Do not ship item back to Exquisiti or to manufacturer before contacting us.
  3. To be eligible for a return or exchange:
    1. The purchased item must not look used or show damage, wear and tear. Please attach photos of the item  if possible
    2. Full refund or exchange if your item(s) is damaged during shipping.
  4. Provide your Name/contact info and the Item you want to return or exchange 
  5. If approved, your refund will be processed within 7 business days
  6. Note: Since most of our items are unique and hand-made, an exchange may take 2-4 months.

RETURN SHIPPING

  1. If you are approved for return or exchange, we pay for your return shipping. We will send you a shipping label for you to ship your package.