Returns Policy
Return Policy for POSTERS & PRINTS - FULL REFUND & FREE RETURN SHIPPING
For all other products: Returns & Exchanges DEADLINE: 45 days since purchase. No returns/ exchanges after that.
RETURN/ EXCHANGE PROCEDURE
1. You get a full refund if you change your mind before the product is shipped.
2. For all Posters products under the Collection "Prints & Posters" - Full Refund and Free Return Shipping
3. For all other Products, the return procedure is as follows:
- Contact us at Info.Exquisiti@gmail.com about your item.
- Do not ship item back to Exquisiti or to manufacturer before contacting us.
- To be eligible for a return or exchange:
- The purchased item must not look used or show damage, wear and tear. Please attach photos of the item if possible
- Full refund or exchange if your item(s) is damaged during shipping.
- Provide your Name/contact info and the Item you want to return or exchange
- If approved, your refund will be processed within 7 business days
- Note: Since most of our items are unique and hand-made, an exchange may take 2-4 months.
RETURN SHIPPING
- If you are approved for return or exchange, we pay for your return shipping. We will send you a shipping label for you to ship your package.